People behave as their life is. Following a purchase decision of a random consumer in a convinient store might be fascinating waste of time. But getting a population and their stats for a study turns the deal a step easier to generalize.
Google.org, the charity organization or division of the Google, claims that they can predict the flu activity across the States. Online behavior connected with the large scale statistics turns out to be actually an accurate indicator what is happening over the world. The Boxlife made a small investigation into Insights and confirmed, that the economical crisis went as the media described. Or was it the media, who affected the search behavior of consumers - that will be left open to be discussed in several upcoming articles.
The graph above shows how the queries for “unemployment” and related keywords started to slowly increase during the late summer 2008 in the United States. So far the peak was reached in early January 2009. An interesting decrease for the unemployment searches can be seen roughly at times when President Obama was elected, however soon after the search queries continued to increase.
From the European point of view the same graph for “unemployment” query is different. Whether the queries began to increase later is difficult to say from the graphs. However, the behavior is more unstable compared to the American counterparts. Interestingly enough, it seems that Europeans enjoy more peaceful Christmas holidays than Americans: besides UK queries, the significant drop occurs in other European countries as well.
When bringing the German graph, the line begins to change. However, the German equivalent gives the depth for this analysis. As the unemployment has been a severe problem in of the German economy for long, the financal crisis didn’t introduce significant change in the unemployment search pattern.
(Graphs sources: Google Insights for Search)
Nowadays price matters less. Internet is full of free services, product prices and features can be compared fast and easy, and second hand consumer-to-consumer market places have strenghten earlier often forgotten life cycle stages of goods.
More often marketers clashes a situation where income does not reflect wheather consumer buys cheap or expensive. Small income furniture freak might eat Lidl just to get her vintage Arne Jacobsen’s. At the same time when branded products are produced more and more in China, also generic China products are facing their second upswing. Generic brands provide often consumers physically same good, but without the label. Would you really care buying Uncle Ben’s instead of a white label one, assuming the source is same, but price just the half. So China is good. At least at the glance.
Besides often carrying a brand name that reflects several expectations and experiences of perceived image, product itself is an experience. World carries thousands of examples where a product has become self-feeding cult (Starbucks, Google, Diesel, Apple, PlayStation, etc), some of them being advertised, but all of them with “build-in-marketing mechnanism”. As Paul Isakson said or recycled “make the product so great, people can’t help talk about it”.
But is a product an experience also without the brand name? For sure you can enjoy nameless cola drink as much as the Coca Cola or Pepsi if you are thirsty. For sure you could drive non-branded car, if it would go smoothly as Rolls Royce. But would it still be the same? Besides boosting the ego or setting the social norms, brand has a promise and at the stage of consuming the good, it turns to a satisfaction. Marketing is not dead, its living better than never before. Greating huge stories like Coca Cola Happiness Factory or expensive co-branding like Coke + Faithless would not make sense in rational world where consumer would buy the cheapest soda. Our world is not a brainwash, it’s all emotion.
So maybe a product can’t be an experience without label and a generic China experience is not realism. And the price matters, after all. Whether being a brand or not, my pocket experience tolds the truth. “Designed in California, Assembled in China.”
Photo: Apple.com
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